TELEMEDICINE TELEASSISTANCE

 

TELEMEDICINE – TELEASSISTANCE

TELEMED ultrasound diagnostic systems allow advanced functions of TELEMEDICINE for Teleconsultation, E-learning and Tele-Assistance.

The remote connection allows :

  • real-time transmission of scanning images and video
  • real-time control of commands and system functions
  • chat and video conference
  • remote viewing of the probe position via webcam

TELEMED Remote Service allows our experts to offer a real time remote support to our customers.

REMOTE SUPPORT

The Remote Service provided by TELEMED is based on a direct broadband connection via the Internet, between the system installed at the customer and our support team.

The remote connection to our technical service allows:

  • Online demo
  • Training & Technical Application
  • Installation, customization and optimization of the system
  • Software Update and System Upgrade, backup and restore of user configuration
  • Technical Service
  • Analysis, identification and diagnosis of faults in the system
  • Troubleshooting
CONTACT Form for information or request
phone:
+39 348 3190513
+39 02 36594100

Our Helpdesk is the interface for information and requests relating to :

TELEMEDICINE and TELEASSISTANCE

  • Telemedicine with System remote control for Teleconsultation and Teledidactics
  • Remote Service for Training & Education, Technical Application
  • Remote Service for Customization, Software Update and System Upgrade
  • Remote Service for real-time Technical Support and Troubleshooting

TRAINING & EDUCATION

  • On site Demo & Online Demo
  • Training & Technical Application
  • Application Training, Customization and System Optimization
  • Training and assistance for specific applications and Echo Wave II software advanced functions
  • Software Update & System Upgrade
TECHNICAL SERVICE

  • Technical Service – Online/On site Assistance
  • Remote Service for System Installation, Customization and Optimization
  • Remote Service for specific applications
  • Remote Service for Echo Wave II software advanced functions
  • Remote Service for Technical Support
  • Software Update and System Upgrade
  • Warranty
  • Support for spare parts
  • Maintenance/assistance contracts
  • Kasco full risk Insurance (Grenke)
  • OEM partners support
FINANCIAL SERVICES

  • Renting with full risk insurance
  • Leasing
CONTACT Form for information and request
phone:
+39 348 3190513
+39 02 36594100
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