CUSTOMER CARE

 

CUSTOMER CARE

TELEMED Strategic Orientation, aimed since 1992 at the development of advanced technologies in the field of diagnostic ultrasound, has a Customer Oriented imprinting: our company is committed in meeting the needs of our customers.

Our Customer Care is based on activities, support and assistance services for our current and potential customers.

The excellence in image quality and performance, is now available on devices managed by common personal computers.

TELEMED technological innovation, based on the migration from hardware-based to software-based technologies, allows our customers to benefit services offered by modern information technologies applied to Ultrasound Diagnostic.

TELEMED Remote Service for application training, technical service and system upgrade.

Advanced Telemedicine applications for Teleassistance, Teleconsultation and Teledidactics.

CONTACT Form for information and request:
phone:
+39 348 3190513
+39 02 36594100

Our Helpdesk is the interface for information and requests relating to :

TRAINING & EDUCATION

  • Online Demo
  • Training & Technical Application
  • Application Training , Customization and System Optimization
  • Training and assistance for specific applications and Echo Wave II software advanced functions
  • Software Update & System Upgrade
TECHNICAL SERVICE

  • Technical Service – Online/On site Assistance
  • Remote Service for System Installation, Customization and Optimization
  • Remote Service for specific applications
  • Remote Service for Echo Wave II software advanced functions
  • Remote Service for Technical Support
  • Software Update and System Upgrade
  • Warranty
  • Support for spare parts
  • Maintenance/assistance contracts
  • Kasco full risk Insurance (Grenke)
  • OEM partners support
FINANCIAL SERVICES

  • Renting with full risk insurance (Europe)
  • Our Partners
CONTACT Form for information and request
Copy Protected by Chetan's WP-Copyprotect. Privacy Policy